Terms & conditions
Effective Date: October 31, 2025
Company: Peak Pulse Auto Care
Website: www.peakpulseautocare.com
Email: admin@peakpulseautocare.com
1. General Agreement
By booking or using any service provided by Peak Pulse Auto Care, you agree to these Terms and Conditions. These terms apply to all appointments made online, through Reservio, or in person.
We may update these terms at any time, and the most recent version will always be available on our website.
2. Services
Peak Pulse Auto Care provides vehicle detailing, washing, and related appearance services.
All services are performed using professional-grade products and methods to ensure the highest quality and safety standards.
Service times, results, and pricing may vary depending on vehicle condition, size, and environmental factors.
3. Appointments & Cancellations
All appointments must be booked in advance.
To cancel or reschedule, notify us at least 24 hours before your appointment.
Same-day cancellations or no-shows may result in a cancellation fee or forfeiture of any deposit.
Late arrivals may cause shorter service times or rescheduling.
4. Payments
Payment is due at the time of service unless otherwise agreed in writing.
Accepted payment methods include cash, ATH Móvil, Venmo, or PayPal.
Prices are subject to change without notice. Quotes remain valid for 7 days.
5. Liability & Vehicle Condition
Customers must remove all personal belongings from their vehicles prior to service.
Peak Pulse Auto Care is not responsible for personal belongings left inside vehicles or for pre-existing damage.
If the vehicle becomes soiled, dirty, or rained on after service completion, this is considered beyond our control. Any re-cleaning will be treated and billed as a Maintenance Service Package at full price.
We are not liable for any mechanical, paint, or cosmetic issues that surface during or after service.
6. Promotions & Loyalty Programs
Discounts, gift cards, and punch-card programs are subject to verification.
Promotions may be changed or discontinued at any time.
Free or promotional services cannot be combined with other offers.
7. Right to Refuse Service
We reserve the right to refuse or cancel service if:
The vehicle is excessively dirty or unsafe to handle.
The customer behaves disrespectfully or violates these terms.
8. Gift Certificates & Prepaid Packages
Gift certificates and prepaid services are non-refundable but may be transferred.
Lost or stolen certificates will not be replaced.
9. Privacy & Data
Customer data (name, contact info, vehicle info) is used solely for bookings, reminders, and service records.
We do not sell or share personal data. Full details are available in our Privacy Policy.
10. Weather Disclaimer
Peak Pulse Auto Care operates outdoors and under changing conditions.
We cannot guarantee protection against rain, dust, or environmental exposure after service.
Any follow-up cleaning requested due to weather or new soiling will be billed as a separate Maintenance Service Package.
11. Governing Law
These Terms are governed by the laws of Puerto Rico and the United States.
Any dispute shall be handled within the courts of San Juan, Puerto Rico.
12. Contact
For questions regarding these Terms and Conditions
sales@peakpulseautocare.com